Frequently Asked Questions

Everything you need to know about shopping with Memery.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email with a direct link to the carrier's tracking page. You can also track your order status by logging into your Memery account.

Are your products covered by a warranty?

Most of our products come with a 1-year manufacturer warranty against defects. If you experience an issue with your purchase, please contact our support team with your order number.